1333bat Help Center — Find answers to all your questions, right here

From opening an account to making a withdrawal — a simple guide covering everything. Our support team is always on hand if you have any questions.

Live Chat Now Online
Support hours: 24/7, 7 days a week
Support in Bengali & English
📧 support@1333bat.biz

What can we help you with?

Choose a topic — jump straight to the information you need

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Account & Registration

Opening a new account, login issues, password changes, and identity verification.

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Deposits & Withdrawals

Rules for depositing and withdrawing via Mobile Pay, Nagad, Rocket, and bank transfer.

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Bonuses & Promotions

Questions about welcome bonuses, cashback, referrals, and voucher codes.

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Betting & Sports

Understanding odds, how to place bets, live betting, and the cashout feature.

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Mobile App

App download, installation issues, and tips for using on mobile.

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Security & Privacy

Account security, two-factor authentication, and personal data protection.

1333bat

Quick Info — Payments

Minimum Deposit৳500
Minimum Withdrawal৳500
Deposit Processing TimeInstant
Withdrawal time1–24 hours
Payment MethodsMobile Pay, Nagad, Rocket, USDT

Deposits & Withdrawals — Step-by-Step Guide

Many players have questions about depositing or withdrawing on 1333bat. It's actually quite straightforward — once you've done it, it's a breeze. Here's a step-by-step walkthrough of the entire process.

How to deposit with Mobile Pay

1
Log In to Your Account

Log in to the 1333bat website or app using your username and password.

2
Go to the Deposit option

Click the "My Wallet" or "Deposit" button. Select Mobile Pay from the list of payment methods.

3
Enter the amount and verify the number

Enter the amount you wish to deposit. The system will assign you a unique number — send your payment to that number via Mobile Pay.

4
Provide your transaction ID

Enter the transaction ID from Mobile Pay in the designated field and tap "Confirm".

5
Check Your Balance

Funds are usually credited to your balance within 5 minutes. If not, please contact support.

Important Information

Always send deposits from your registered number. Sending from a different number may delay verification and require additional documentation.

Withdrawal Rules

Before withdrawing, make sure your KYC verification is complete. Your first withdrawal requires a photo of your national ID or passport — once submitted, you won't need to provide it again.

Standard members receive withdrawals within 1–24 hours. VIP members are processed even faster — often within 1 hour. Withdrawals may take slightly longer on weekends or public holidays.

1333bat

Common Account Issues & How to Resolve Them

Here are answers to the most frequently asked questions about opening and managing an account on 1333bat.

What Do I Need to Register?

An active mobile number, an email address, and your date of birth. Users under 18 are not eligible to register.

What should you do if you forget your password?

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number or email — use it to set a new password.

Multiple accounts on the same device?

Each person may only use one account. If multiple accounts are detected, both may be suspended.

Why Is Account Verification (KYC) Required?

KYC is mandatory for security and before your first withdrawal. You'll need to upload both sides of your national ID or passport, plus a selfie. Verification typically takes 12–24 hours.

For any other issues, reach out via Live Chat directly — the support team is available to assist you in Bengali.

1333bat

Important Betting Rules

  • Multiple bets can be placed on the same event
  • Bets can be cancelled before the match starts
  • Bets are refunded if a match is abandoned
  • Winnings are credited to your balance automatically

Betting guide — a simple explanation for beginners

Many people feel a little uncertain when placing their first bet on 1333bat. Once you understand what odds are, how to calculate them, and which market to bet on, everything becomes straightforward.

How to Read Odds

Odds on 1333bat are displayed in decimal format. For example, odds of 2.50 mean that a BDT 100 bet returns BDT 250 if you win (a profit of BDT 150). Higher odds mean a lower probability — but a bigger payout if you do win.

What is live betting

Live betting lets you place wagers even after a match has kicked off. On 1333bat, live betting is hugely popular for cricket and football. Odds shift after every over or goal — giving you the chance to bet based on how the game is unfolding.

Accumulator Bet

Placing bets on three or more events at once is called an accumulator. Get them all right and the payout is significantly higher — but a single wrong pick and the entire bet is lost. At 1333bat, accumulators covering three or more events earn a 15% bonus.

Cashout feature

Cash Out lets you settle a bet early and collect a partial return while the match is still in progress. It's useful when your team is playing well but you'd rather not risk the full stake. Not available on every event, but offered for major matches.

Mobile app & security

The 1333bat mobile app lets you bet from anywhere with ease. Available for both Android and iOS.

How to download on Android

1
Go to the Official Site

Go to the "App" page on the 1333bat official website and download the APK file.

2
Allow Unknown Sources

Go to your phone's settings and enable "Unknown Sources" or "Install from unknown sources".

3
Install the APK

Tap the downloaded file and install it. Once installation is complete, log in.

Download from official sources only

Never download the APK from third-party sites. Fake apps can steal your account credentials.

Keep Your Account Secure

Keep these tips in mind to protect your 1333bat account — following them can reduce the risk of being hacked to almost zero.

  • Use a strong password — combine uppercase letters, lowercase letters, numbers, and symbols.
  • Enable two-factor authentication (2FA) from your account settings.
  • Avoid logging in over public WiFi.
  • Never share your OTP or password with anyone — 1333bat support will never ask for your password.
1333bat

App Features

Fast Loading
Works even on a weak connection
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Push Notifications
Never Miss an Offer
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Biometric Login
Fingerprint login
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Live scores
Real-Time Updates

Everything You Want to Know About Bonuses & Promotions

Most frequently asked questions about the 1333bat bonus system

What Is the Welcome Bonus and How Do I Claim It?

New members can receive up to a 200% bonus on their first deposit. That means depositing ৳1,000 could earn you a ৳2,000 bonus. Enter a voucher code at registration and meet the minimum deposit requirement, and the bonus will be added automatically.

What Are Wager Requirements and How Many Times Must They Be Met?

Bonus funds cannot be withdrawn directly — you must first meet a wagering requirement. 1333bat typically applies a 10x–20x wagering requirement, meaning a ৳1,000 bonus requires ৳10,000–20,000 in bets.

Do bonuses expire?

Yes, every bonus has an expiry period. Wager requirements must typically be fulfilled within 7–30 days. Any unused bonus will be forfeited once the period ends.

Where can I find a voucher code?

Voucher codes are regularly shared on 1333bat's official social media, email newsletter, and promotions page. Codes can be applied both at registration and when making a deposit.

How Does the Referral Bonus Work?

Refer a friend and earn a bonus once they sign up and make their first deposit. Find your referral link in the "Refer & Earn" section of your account.

Is the cashback offer available to everyone?

The weekly cashback offer is generally available to active members. Once you bet a qualifying amount, a portion of your losses is returned to you. VIP members receive cashback at a higher rate.

FAQ

Most frequently asked questions at the 1333bat Help Center

Registration takes just 2–3 minutes. Simply provide your mobile number, email, and a few basic details. Once your OTP is verified, your account is active and ready to use immediately.

Wait 5–10 minutes first, then refresh the page. If the balance still hasn't updated, contact live chat with your transaction ID. The support team resolves issues quickly. In most cases it's just a technical delay — your money is not lost.

Yes, 1333bat supports select cryptocurrencies including USDT (Tether). Both deposits and withdrawals can be made with crypto. Crypto transactions are generally faster with no additional charges.

Yes, the 1333bat support team provides assistance in Bengali. Bengali support was introduced with Bangladeshi users in mind. Simply write your question in Bengali on Live Chat — and you'll get a reply in Bengali.

Yes, the 1333bat app is completely free. Both the Android and iOS versions are free to download. Just visit the "App" page on the official site to get started.

In your account settings, under the "Responsible Gaming" section, you'll find options for deposit limits, time limits, self-exclusion, and cooling-off periods. Feel free to use any of these tools at any time.

To close your account, contact the support team via email or Live Chat. Before doing so, make sure your balance is zero or has been withdrawn. Permanent closure requests are processed within 24–48 hours.

Contact Us Directly

If you don't find your answer, our support team is always available

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Live Chat

Fastest support available — typical response time is 2–5 minutes.

Now Online
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Email Support

For detailed issues, send us an email — you'll receive a reply within 24 hours.

support@1333bat.biz
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App Support

Get help directly through the Support tab inside the mobile app.

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FAQ Page

Detailed answers to common questions are available on our full FAQ page.

View FAQ

Still have questions? We're here to help.

1333bat's support team is available around the clock. Don't hesitate to reach out whenever you need help.

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